Frequently Asked Questions

How was Dolphin Therapy Land created?

Dolphin Therapy Land is a continuation of the German company Kidsanddolfins which was established in 2002 and were the first to offer dolphin therapy in Turkey.

The therapy team has worked over 14 years as a part of Kidsanddolfins, serving over a thousand patients during this time and now aims to continue its service at the Moon Light Park, an ideal location for both therapy patients and their families.

When can we come to dolphin therapy?

You can plan your trip anytime between 15 April and 1 November.

What is the minimal age for dolphin therapy?

Dolphin therapy is available for patients from 3 years old and above.

How can I get a reservation for my child?

You should first fill out the therapy application form. Once our doctors have approved your application we will contact you. You may then complete your reservation by paying the 500 Euros pre-payment with your credit card on our payment page.

Do you have a doctor and medical services available?

We have a dedicated full-time doctor on standby plus an ambulance at the entrance of the park.

Who will receive us at the airport and how will we commute to our hotel?

Our transfer staff will meet you at the airport holding a sign with our logo and your name. Once ready, we will take you to your hotel free of charge and help you to settle.

How will I contact you upon my arrival on the first day?

After your flight and hotel reservation you are required to fill in your travel info form from which we will know your hotel arrival date and hotel information. Our therapy staff will come to meet you at your hotel on your first day to go over the therapy program together and answer your questions. We will begin the therapy the following day.

What will first day at therapy be like?

There will be a quick check-up after your arrival at the therapy centre. Then after putting on the appropriate clothing the patient will slowly enter the pool and meet the dolphins.

Do we need to bring life vests or wetsuits with us to the therapy?

No, all these items are available in our therapy equipment room. Please bring your personal items such as sun lotion, etc.

Are we allowed to watch the therapy process and take photos & video?

Yes, your comfortable watching spot will be ready and you may take any footage you like.

We will also have a professional photographer whom you can hire.

Is there a place to take a shower after the therapy?

Our therapy rooms have hot water, a shower for the disabled, automatic adjustable bed which can be used for changing, toliletries and towels ready for your use.

Can we as parents or caretakers also get to swim with dolphins?

Absolutely, you will get to experience this on the last day, free of charge.

I haven’t been to Turkey before. Will I have a comfortable stay?

We are located in Antalya, a massive tourist hub with over ten million visitors annually, over three hundred 5-star hotels, amazing cuisine and wonderful places to see. It is renowned for its beautiful blue sea and vast beaches. Everything is easily accessible here for our guests.

Do you have Wi-Fi available at the therapy centre and in hotels?

Wi-Fi is available and free of charge at the therapy centre and in hotels.

I’m travelling together with a patient and an 80-kg wheelchair. How can I get help at the airport, during the flight and also during my stay at the hotel and therapy?

During the check-in the patient is given a wheelchair by the airline company and will go through the passport control with the accompanying person. A specialized vehicle takes them to the plane where they are taken to their seats. If the patient cannot walk, they are carried to the seat. All this is done before other passengers are taken on board. The same procedure is applied upon arrival. The patient leaves the plane before other passengers and then they are taken by a specialized vehicle to passport control, escorted to take their luggage and are taken to the transfer vehicle waiting for them. In other words, the patient is constantly looked after by someone from the very beginning of their journey until they reach their destination. In case of long lines at the passport control and flight transfers, the patient and the accompanying person will be taken through without waiting.

Hotels' staff is usually attentive to tourists' needs but they will be happy to help you for a small tip. We have trained personnel at the dolphin therapy centre and during the therapy sessions who take care of the patient's transfer.

Do we need a travel insurance when travelling to Turkey?

Travel insurance is required and we advise you to purchase your insurance before departing your home country.